4G Personal Alarm Tracker Technical Support.
This product is no longer in stock
Telephone: We are still available in the old fashioned way, give us a call on 01604 589414 or 01604 758438 to talk to a real person, we are happy to give you Friendly, No Obligation advice (lines open 8am to 5.30pm Monday - Thursday, 8am to 5pm Friday).
Email: If you don't have time to call us, then send us an email to firstname.lastname@example.org.
Personal Visit: Some customers find it far easier to come and meet us for a Friendly, No Obligation Consultation (click here for full details).
Q: Does the Tracker require a SIM Card?
A: Yes (a 4G SIM Card with Data).
Q: Do it work in Europe?
Q: Do it work in the U.S?
A: No (not this model).
Q: What SIM Cards are required?
Q: What APP do I use?
Q: Do I pay for the APP?
A: The APP is Free.
Q: Do you have two way communication?
Q: What accuracy is the Tracking?
A: 5 - 15 metres outside location (providing their is a mobile phone signal).
Q: Can you view Historic activity?
A: Yes (up to 90 days history).
Q: Can you be Informed if the Tracker leaves a certain location?
A: Yes (you can activate the GEO Fence setting).
Q: How many Key-holders will it Call?
A: Up to 3 (if a call is not answered).
Q: Is it supplied with the Lanyard?
Q: Does it have Fall Alert?
A: Yes this can be turned on in the APP.